BasketStats Support
Need help with BasketStats? Use the contact details below for support requests, bug reports, export questions, and App Store inquiries.
Contact
Email: basketstats.support@gmail.com
App Store: https://apps.apple.com/app/basketstats-pro/id6757268387
When Contacting Support
To help us respond faster, include:
- your device model
- your iOS version
- the app version
- what you expected to happen
- what happened instead
- whether the issue affects stat entry, calibration, export, or localization
Product Scope
BasketStats is a basketball stat tracking app for shot charts, quarter-specific stat entry, calibration of court overlays, and PDF game reports generated on-device.
Purchases and Pro Access
BasketStats may offer optional Pro features through Apple In-App Purchase. If you previously purchased BasketStats as a paid app, Pro access is preserved where supported by Apple's App Store purchase records. For billing, subscription cancellation, or refund questions, use your Apple ID purchase and subscription settings or contact Apple Support.
Disclaimer
BasketStats is provided as a general-purpose basketball statistics tool. While we aim to keep the app reliable and accurate, we do not guarantee uninterrupted operation or the absence of bugs or errors.
BasketStats is not intended for emergency, medical, safety-critical, gambling, officiating, or mission-critical use. Use of the app is at your own discretion.
Limitation of Liability
To the extent permitted by applicable law, we are not liable for indirect, incidental, special, consequential, or exemplary damages arising from the use of, or inability to use, the app.
Terms of Use
For the app's license terms, acceptable use, governing law, and additional legal notices, read the Terms of Use.
Privacy
For information about data handling, local storage, exported reports, and support email handling, visit the Privacy Policy.